The Bumicom Storavox CloudRecorder recording solution provides a secure SIPREC recording solution for NetSapiens.
It is part of the Bumicom multi-tenant Cloud Recorder solution.
The integrated Webcoach quality monitoring module is available for evaluating conversations. For more information about Bumicom quality monitoring module for Twilio, go to Webcoach quality monitoring.
Bumicom interaction analytics is the ideal speech analysis solution for the analysis of recorded conversations. With Bumicom speech analytics you have the tools to analyze Twilio interactions to improve services. Understand the sentiment with automated sentiment analysis and what are common topics.
By using interaction analytics you are able to anlyse all interactions.