Bumicom works with project teams. This means that a project team is set up for each project. The Bumicom project management team is responsible for the supervision of the project. After receiving the assignment, your project manager is the central contact person for the implementation of the project. The project manager takes care of the communication, planning and actions to complete the project within the agreed term and budget. Projects are usually divided into two workflows:
The first working steam is all about the technical implementation of the project. The technical implementation includes making the recording, quality monitoring and interaction analytics technology available to your organization. The technical implementation of projects includes the following activities:
After completion of the functional and acceptance tests, Bumicom releases the solution to your organization. This delivery takes place by signing the Delivery Protocol (PvO).
This is also the moment when the solution from the Bumicom project organization is released to the Bumicom Support Team.
The second workflow of our projects concerns the business implementation. The business implementation largely parallels the Technical Implementation. From this workflow, Bumicom supports your organization with the following activities:
After delivery, your organization can use the delivered solution. Bumicom provides on-site and telephone aftercare for users, in accordance with the agreed SLA.
Would you like more information about project management at Bumicom? Or are you curious about what we can do for your organization? Get in touch with us. We are happy to discuss how we can be of service to you.