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Service & support

Documentation

Bumicom provides documentation to your organization as part of the implementation of recording, quality monitoring or interaction analytics solutions. Bumicom can provide many forms of documentation, this also depends on the project that has been implemented and configured at your organization.

Project documentation

Depending on the project at your organization, the documentation from Bumicom may consist of one of the following forms of documentation:

  • Presentation
  • User manual (possibly a shortened version of the manual)
  • Handout following the training
  • Product brochures
  • Technical documentation

Technical documentation

The technical documentation is an important part of the project. If your organization wishes to receive technical documentation, Bumicom will provide this documentation when the implementation and configuration of your recording, quality monitoring or interaction analytics system are completed. The technical documentation usually consists of:

  • Technical drawings
  • Schematics
  • Maintenance instructions
  • Manage manuals
  • User manuals
  • Quick reference sheets
  • Software backup

Would you like more information about documentation at Bumicom? Or are you curious about what Bumicom can do for your organization? Please contact us. We are happy to discuss how we can be of service to you.