voice_logging

Service & support

NetSapiens Recording

NetSapiens Recording 

SIPREC recording for NetSapiens

The Bumicom Storavox CloudRecorder recording solution provides a secure SIPREC recording solution for NetSapiens.

It is part of the Bumicom multi-tenant Cloud Recorder solution.

NetSapiens Quality Monitoring

Web coach Quality Monitoring for Twilio

The integrated Webcoach quality monitoring module is available for evaluating conversations. For more information about Bumicom quality monitoring module for Twilio, go to Webcoach quality monitoring.

NetSapiens Speech Analytics

Speech analytics for Twilio

Bumicom interaction analytics is the ideal speech analysis solution for the analysis of recorded conversations. With Bumicom speech analytics you have the tools to analyze Twilio interactions to improve services. Understand the sentiment with automated sentiment analysis and what are common topics.

By using interaction analytics you are able to anlyse all interactions.