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Service & support

Training cources

Bumicom provides your organization with tailor-made communication solutions in the field of recording, quality monitoring and interaction analytics. After Bumicom has implemented these solutions within your organization, it is important that the employees involved learn how to deal with the relevant communication solution. For this reason, Bumicom provides training courses in which we teach you and your employees how to use the system in question.

Bumicom training courses

If you have requested a training from Bumicom, the training and design thereof for the employees of your organization will be coordinated with you. Bumicom can provide training for an individual user, but it is also possible to organize training for a group of users. It does not matter for the training whether this group of users has different roles. Bumicom offers the following training courses:

  • Training for functional management
  • User training
  • Technical training courses
  • Training for analysts

Bumicom workshops

In addition to the above training courses, Bumicom also organizes workshops. We organize these workshops with the aim of introducing your organization and your employees to the recording, quality monitoring and interaction analytics systems of Bumicom and the possibilities of these systems.

Would you like more information about Bumicom, an introductory meeting or a non-binding proposal? Or would you like to request a training or workshop directly from Bumicom for your organization? Get in touch with us. We are happy to discuss how we can be of service to you.