Bumicom offers a wide range of solutions for various industries. Different wishes and (legal) requirements apply per sector. For example, legal regulations apply to certain sectors, which obliges organizations to use the recording and storage of telephone conversations (and electronic communication) between clients and employees.
With voice logging, quality monitoring and interaction analytics solution that we provide, communication is registered, evaluated and / or analyzed.
Depending on the challenge, the Storavox and FlexREC platform developed by Bumicom is deployed or solutions from market leaders ASC Telecom AG and Nexidia are supplied. The voice logging, quality monitoring and interaction analytics solutions are available "on-premise" and in the "cloud". The experienced Bumicom team is able to deliver custom solutions such as integrations and connections with other systems. Our team has extensive knowledge and experience in developing and implementing custom software development, database integrations and CRM integrations in many projects.
The voice logging, quality monitoring and interaction analytics solutions we provide are aimed at applications in various industries such as:
Curious how other organizations have experienced our solutions? View our business cases.